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Privacy Policy


Secrets is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.


The information we collect and how we use it

When you contact us we need to know your name, postal address, e-mail address and telephone number so that we can reply to you.

The relevant information is then used by us to process your bookings, enquiries, to register to receive email newsletters and special offers, and to communicate with you in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual. We do not collect personal information from you or about you until you provide it to us. This means that you can visit our site without revealing any personal identification information about yourself.

When you supply information about yourself for a specific purpose, we use the information only for that purpose (such as to provide the service or information you have requested). We maintain a strict "no-spam" policy which means that we do not intend to sell, rent or otherwise give your information to a third party without your consent.

Should any material changes be made to the way in which we use personally identifiable information we will post these changes to our site at least 14 days prior to a change.

If you have registered to receive communications from us and later change your mind you may contact us to have your name removed from our distribution lists. You may do this in the following way :

Email us at unsubscribe@thesecretsgroup.com

Or write to:

Wiltonpark Ltmited
62 Glenthorne Road
Hammersmith
London W6 0LR

Log information is collected for every visitor to our site. This includes which pages were viewed, date, time and browser type. This information cannot be linked to the user's identity. This information is used purely for the analysis of our website traffic.

Our use of cookies and other information gathering technologies

A "cookie" is data that is stored on your computer that is revealed to the website controller when you access the relevant site.

We may use cookies from time to time on this site to monitor usage. We do not use cookies to collect any further personal information when you use this site.

It is possible to configure your web browser not to accept cookies. Information on deleting or controlling cookies is available at www.aboutcookies.org


How we protect your information

The internet is not a completely secure medium. However we have put in place various security procedures as set out in this policy.

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. We restrict access to personal information to Secrets employees who need to know that information in order to operate, develop or improve our services.

1. Updating your details

If any of the information that you have provided to us changes, for example if you change your name, e-mail address, or other contact details please let us know the correct details by sending an e-mail to info@thesecretsgroup.com or by sending a letter to:

The Data Controller
Wiltonpark Ltmited
62 Glenthorne Road
Hammersmith
London W6 0LR

2. Your consent

By submitting personal information to us, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times.

When you provide personal information about other individuals, you do so on the basis that the other individual has consented and agreed to the processing of the relevant personal data in accordance with this policy.

3. How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@thesecretsgroup.com.