If you do not have access to a printer to print your voucher, please telephone 020 8563 7974 and quote the unique reference number on the voucher.
These packages are valid at all Secrets Venues prior to 11.00 pm Monday to Saturday and entitle the holder to the following:
The price for each package is payable at Reception upon presentation of the Voucher from the Secrets Website. The amount paid is valid for one booking only and no balance can be carried over to another date.
Secrets will not be liable in the event of voucher(s) being lost, damaged or stolen. Vouchers are invalid if altered or tampered with. Vouchers purchased direct from Secrets are valid for 9 months from the date of issue. Original vouchers must be returned before any exchanges or refunds can be made.
Refunds & Cancellations
Full voucher refund is available within 28 days of purchase. Refunds can only be made to the person who purchased the voucher and if the payment was originally made by credit/debit card the refund must be made to the same card. Refunds cannot be given once a booking has been made, nor on expired or extended vouchers.